Artificial Intelligence. Done Smarter.

Better products and smoother customer journeys with A.I.

KantanAI accelerates translation delivery and improves communication effectiveness, helping you develop better products and smoother customer journeys.

How can we help you?

KantanAI makes your business smarter. Together, we can make your customer experiences more exceptional, your people more productive, your processes more profitable and your systems more powerful

Translation AI

Reach international markets faster than your competitors. Use advanced neural machine translation technologies to accelerate translation delivery.

Customer Support AI

Make your support strategy multilingual. Respond to your Tickets, FAQs and Chats in any language. Reduce resolution times and increase CSAT.

Quality Estimation

Calculate translation costs, resources and timelines using predictive quality estimation. Accelerate delivery of multilingual content by analysing machine translation quality and improving translator velocity and productivity.

Image OCR Processing

Extract printed and handwritten text from images and documents with mixed languages and writing styles.

Ready to learn more?

KantanAI works with some of the world’s largest organization to improve their products and services and deliver smoother customer journeys with A.I.

Why Us?

3000

MT Engines
Hosted

1 B+

Machine Translated
Words

750 B+

Uploaded Training
Words

World Languages Supported

Building smarter industries

KantanAI aims to build universal understanding to develop smarter industries. By combining human expertise and artificial intelligence, KantanAI gives businesses the ability to understand their customers, collaborate more effectively, and create richer experiences.

Human + AI = Better

By combining human expertise and artificial intelligence, Kantan is giving businesses and their customers the ability to engage faster, understand each other and make smarter choices.

How can KantanOCR create smoother customer journeys?

Challenge

A customer’s support ticket contains screen shots in a language the support agent doesn’t speak. How can the support agent understand the customer need and respond rapidly if they can’t understand?

Solution

KantanOCR provides instant text extraction from images and documents with mixed languages and writing styles, leading the agent to a quick and satisfying customer resolution and enhanced experience.

Results

(1) Faster, better service. (2) Increased customer satisfaction. (3) More effective use of support resources.

How can KantanStream improve CSAT?

Challenge

A customer’s support ticket and history are in a language the support agent doesn’t speak. How can the support agent understand the customer need and respond rapidly if they can’t understand?

Solution

KantanStream provides instant translations for support tickets, leading the support agent to a quick and satisfying customer resolution and enhanced experience.

Results

(1) Faster, better service. (2) Increased customer satisfaction. (3) More effective use of support resources.

How can KantanQES improve translation velocity?

Challenge

A client requires a large technical manual to be translated quickly, but has a limited budget. How can the project manager use machine translation to accelerate the project delivery while staying within tight budgetary constraints?

Solution

KantanQES provides quality estimation scores for every source sentence, ensuring translators only post-edit low-quality sentences leading to faster translation turn-around times.